What to include on an invoice
A clear invoice answers every question before your client has to ask. Include:
- Your business details. Name, logo, address, phone and email.
- Your client's details. Their name or company and contact details.
- A unique invoice number. Sequential, such as INV-001, so nothing is skipped or repeated.
- The invoice date and due date. A specific due date makes it clear when payment is late.
- Line items. A specific description, quantity and price for each thing you supplied.
- Subtotal, VAT and total. Show VAT separately if you're VAT registered.
- How to pay. Your bank, account number, branch code, and the reference to use.
Invoice or tax invoice?
Only VAT-registered businesses may issue a tax invoice and charge VAT. If you're registered, your invoice must meet SARS requirements, including your VAT number and, for amounts over R5,000, your client's details. Our guide explains the tax invoice requirements in South Africa.
If you're not VAT registered, send an ordinary invoice with no VAT and no VAT number. Not sure whether you need to register? See VAT registration in South Africa, and use our VAT calculator to work out VAT on any amount.
Payment terms that get you paid
Set a due date on every invoice. Seven or 14 days is common for small businesses, and 30 days for larger clients. Ask clients to use the invoice number as their payment reference, so matching payments to invoices takes seconds. If a job is big, ask for a deposit upfront and show it as a separate line on the final invoice.
After you send the invoice
Sending is half the job. Check your bank account against your unpaid invoices once a week and send a friendly reminder as soon as an invoice is overdue. Here's a simple routine for tracking unpaid invoices. Quoting before you work? Use the free quote generator first.
New to invoicing? Read how to create and send your first invoice.